Terms and Conditions
Once you have made your reservation, you will receive a receipt of payment via email and within the next 24 hours, we will send you an electronic ticket for each tour via e-mail with the tour details. It is important to have the physical tickets with you when you start the tour.
If you are not at the meeting location shown in your ticket at the time shown, no refund will be issued. Make sure to have your ticket with you the day of the tour.
If your cruise ship is not able to make port as scheduled due to weather conditions, mechanical failure, or other unforeseen circumstances, we will refund your money.
Exceptions: Fishing Charters and are subject to our regular cancellation policy below.
Most of the tours are limited so keep in mind that closer the date of the tour less chances to reschedule you will have.
More than three changes to a single reservation may require 5% processing fee.
No changes are permitted within 48 hours.
At Tours Cabo, we are committed to providing you with an extraordinary experience and we guarantee the quality of our service. We value the relationship we have with each guest and want it to be mutually rewarding and last a lifetime.
Below are the guidelines if you must cancel your adventure:
We will refund 100% of your tour if you cancel 48 hours before the tour date. If you cancel with less than 48 hours of the tour, all reservations are non-refundable, as we are unable to get our money back from the tour operator.
If you are a cruise passenger please see instruction on the Cruise passenger section above.
If you party is more than 10 people please email us with all the details and we will help you to organize your activities.
We are unable to issue a refund for a no-show under any circumstances.
Late arrival policy
If you are late for your tour, and your tour leaves without you, we are unable to issue a refund.
We will never share your personal details under any circumstances without your permission.
Bad Weather Policy
If a tour operator cancels the tour because of weather conditions we will refund your money.
You will not be allowed on the tour if you:
Show signs of intoxication, show signs of infectious disease, if you are pregnant or do not meet the height or weight requirements for the tour.